Privacy Policy – How Maple Ridge Tree Care Protects Your Information

Clear practices. Secure data. Your privacy matters to us.

  • We Never Sell Your Personal Information
  • Secure Forms & Encrypted Data
  • Only Used to Provide You With Professional Tree Services
Read Full Policy Below

This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our website or services. It also explains your privacy rights and how applicable laws protect you.

We use your personal data to provide and improve our tree care services. By using our website or contacting Maple Ridge Tree Care, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
  • Company (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to Maple Ridge Tree Care.
  • Cookies are small files placed on your computer, mobile device, or other device by a website, containing details of your browsing history and other uses.
  • Country refers to: United States.
  • Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.
  • Personal Data means any information that relates to an identified or identifiable individual.
  • Service refers to the Website and tree care services provided by Maple Ridge Tree Care.
  • Service Provider means any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate the Service, provide the Service, perform related services, or assist in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Maple Ridge Tree Care’s official website.
    https://willowicktreeservice.com/
  • You means the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address
  • First and last name
  • Phone number
  • Service address or project location
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as your device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service through a mobile device, we may collect certain information automatically, including but not limited to the type of mobile device you use, your mobile device unique ID, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit our website or access the Service through a mobile device.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Tracking technologies may include beacons, tags, and scripts used to collect and analyze information to improve our Service.

The technologies we use may include:

Cookies or Browser Cookies

A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly. Unless you adjust your browser settings to refuse cookies, our website may use cookies.

Web Beacons

Certain sections of our website and emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, or single-pixel gifs). These allow the Company to count users who have visited certain pages or opened an email and to gather related website statistics.

Cookies can be “Persistent” or “Session” cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted when you close your browser.

We use both session and persistent cookies for the purposes described below:

Necessary / Essential Cookies

  • Type: Session Cookies
  • Administered by: Us
  • Purpose: These cookies are essential to provide services available through the website and to enable you to use certain features. They help authenticate users and prevent fraudulent activity.

Cookies Policy / Notice Acceptance Cookies

  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: These cookies identify whether users have accepted the use of cookies on the website.

Functionality Cookies

  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: These cookies allow us to remember choices you make when using the website, such as form preferences or language settings, to provide a more personalized experience.

For more information about the cookies we use and your choices regarding cookies, please refer to the Cookies section of this Privacy Policy.

Use of Your Personal Data

  • Maple Ridge Tree Care may use your Personal Data for the following purposes:
  • To provide and maintain our Service
     Including scheduling tree removal, storm damage cleanup, tree trimming, and other services, as well as monitoring website usage to improve performance.
  • To manage your service requests
     The information you provide allows us to respond to inquiries, schedule estimates, coordinate job details, and provide updates regarding your project.
  • For the performance of a contract
     To prepare estimates, complete agreed-upon tree services, process payments, and fulfill any service agreements made with you.
  • To contact you
     We may contact you by phone, email, or SMS regarding appointment confirmations, service updates, project changes, or important service-related communications.
  • To provide relevant information
     We may send you information about services similar to those you have requested, unless you choose not to receive such communications.
  • To improve our services
     We may use data analysis, usage trends, and feedback to improve our website, customer experience, service offerings, and marketing efforts.
  • For business transfers
     If Maple Ridge Tree Care is involved in a merger, acquisition, restructuring, or sale of assets, your Personal Data may be transferred as part of that transaction in accordance with applicable laws.

Sharing of Your Personal Information

We may share your Personal Data in the following situations:

  • With Service Providers
     We may share information with trusted third-party providers who assist us with website hosting, payment processing, communication systems, analytics, or operational support.
  • For business transfers
     Your information may be transferred in connection with a merger, acquisition, financing, or sale of company assets.
  • With Affiliates
     If applicable, we may share information with affiliated companies that are required to honor this Privacy Policy.
  • With business partners
     We may share information with partners who help us deliver services or special offers related to tree care services.
  • With your consent
     We may disclose your Personal Data for any other purpose with your explicit consent.
  • Maple Ridge Tree Care does not sell your personal information.

Retention of Your Personal Data

Maple Ridge Tree Care will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We keep your information for the time required to provide services, respond to inquiries, maintain business records, and comply with applicable legal obligations.

Usage Data is generally retained for a shorter period and is used primarily for internal analysis, improving website performance, enhancing security, and optimizing our services. In certain cases, we may retain Usage Data for a longer period if required for legal, security, or operational purposes.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at Maple Ridge Tree Care’s operating offices and in other locations where service providers or partners involved in processing are located. This means your information may be transferred to — and stored on — computers located outside of your state or jurisdiction, where data protection laws may differ from those in your area.

By using our website and submitting your information, you consent to this transfer, storage, and processing in accordance with this Privacy Policy.

Maple Ridge Tree Care will take all reasonable steps necessary to ensure that your data is treated securely and in line with this Privacy Policy. We will not transfer your Personal Data to any organization or jurisdiction unless appropriate safeguards and security measures are in place to protect your information.

Delete Your Personal Data

You have the right to request deletion of the Personal Data that Maple Ridge Tree Care has collected about you.

Depending on how you interact with our website, you may have the ability to update or request removal of certain information directly. You may also contact us at any time to request access to, correct, or delete any personal information you have provided.

Please note that we may retain certain information when required to comply with legal obligations, resolve disputes, enforce our agreements, or meet other lawful requirements.

Disclosure of Your Personal Data

Business Transactions

If Maple Ridge Tree Care is involved in a merger, acquisition, asset sale, or other business transfer, your Personal Data may be transferred as part of that transaction. We will provide notice before your Personal Data becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, Maple Ridge Tree Care may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

Other Legal Requirements

Maple Ridge Tree Care may disclose your Personal Data in good faith when such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing related to our services
  • Protect the personal safety of our customers, website users, or the public
  • Protect against legal liability

Security of Your Personal Data

The security of your Personal Data is important to Maple Ridge Tree Care. We take reasonable and commercially acceptable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to safeguard your Personal Data using industry-standard practices, we cannot guarantee its absolute security.

Children’s Privacy

Our Service is not directed to anyone under the age of 13. Maple Ridge Tree Care does not knowingly collect personally identifiable information from children under 13 years of age.

If you are a parent or guardian and believe that your child has provided us with Personal Data, please contact us immediately. If we become aware that we have collected Personal Data from a child under 13 without verified parental consent, we will take appropriate steps to remove that information from our records.

If we are required to rely on consent as a legal basis for processing information and your country requires parental consent, we may require a parent or guardian’s consent before collecting or using that information.

Links to Other Websites

Our Service may contain links to third-party websites that are not operated or controlled by Maple Ridge Tree Care. If you click on a third-party link, you will be directed to that external site.

We strongly encourage you to review the Privacy Policy of every website you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

Maple Ridge Tree Care may update this Privacy Policy from time to time. When we make changes, we will post the updated Privacy Policy on this page and revise the “Last Updated” date at the top of the policy.

If the changes are significant, we may provide additional notice, such as a prominent notice on our website or notification by email where appropriate.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Changes become effective once they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how Maple Ridge Tree Care handles your personal information, you can contact us: